Car Leasing 2009 France & Europe Inclusions & Conditions
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What's Included?
A Brand New tax free Citroën
All vehicles equipped with Air conditioning, ABS System, Airbags, Anti theft, Central Locking,
Electric Windows and Power Steering
Full Vehicle Insurance cover (including third party liability and theft)
No Insurance excess
Full factory warranty
Unlimited kilometres
24 hour Roadside Assistance
All vehicles with CD player
No upper age limit
No extra driver charges
No airport supplements Minimum age is 21 years, with a full Australian or New Zealand Drivers Licence
held for 12 Months. All paperwork completed prior to travel.
Vehicles can be driven throughout Europe, including Britain & Ireland
(See list of countries at bottom of this page)
Free pick up and return of vehicle within France10 Litres of Diesel or 15 Litres of Petrol is provided Free of charge. Fuel & oil thereafter is at your cost.
Conditions
Eligibility:
Citroën DriveEurope customers are eligible for a new tax free Citroën with temporary number plates for a minimum period of 17 days and a maximum of 180 days if they are:
- Tourists, visitors and EU citizens who have resided outside the EU for more than 6 months and are not in receipt of income from EU revenue producing activities and plan to return to their residence outside the EU at the end of their stay.
- Full time students attending Colleges and Universities in France can lease a vehicle from 90 days to 12 months. Contact Citroën for details.
Age:
The minimum age to lease a Citroën under this program is 21 years and must have held a valid driver's licence for 12 months. There is no upper age limit to lease a vehicle in this program. In circumstances where authorized, a rental car from a rental car company cannot be provided to any customer under the age of 21.
Who Can Drive The Vehicle:
By French law the person holding title to the order form/contract (whose name is repeated on the vehicle registration certificate), their spouse, direct ascendants or descendants may drive the vehicle if they meet all the same conditions for obtaining temporary registration for transit.
The immediate family members may drive locally without the registered driver in the vehicle. Under no circumstance can the family member take the vehicle across any borders without the registered driver being in the vehicle. The order form/contract holder must be in the EU during the use of the vehicle.
Additional Drivers:
Additional drivers are free, however the registered driver must be in the vehicle at all times whilst the additional driver is driving.
All additional drivers must comply with all requirements of the lease.
Bank Details and Promissory Note:
As a condition of providing a vehicle under the Citroën DriveEurope program and as their security measure, Citroën requires that you provide either credit card details on their order form/contract or a completed Citroën promissory note This is a written guarantee between the customer and Citroën Champ de Mars that relate to Articles 2.3 and 3 of the "T" series Special Conditions on the reverse of the order form/contract. Please refer to the conditions on the reverse of the order form/contract for further details.
Reservation Deposit:
A non-refundable deposit of $300 is required at the time of making your reservation.
Final Payment:
Final payment for your reservation to globalCARS, including the return of your Citroën DriveEurope order form/contract and personal documents, should be made 6 weeks prior to the date of pick-up in Europe and prior to your departure from Australia. If Visa or Mastercard are used this will incur a fee of 1.5% on top of total fee. Delays in picking up your vehicle could result should final payment and documents not be received within 6 weeks, or the reservation may be cancelled. Only Visa, Mastercard, cheque or direct deposit are accepted for payment.
Cancellation:
If cancelled more than 4 weeks prior to collection date of vehicle, a $300 fee applies. Cancellation within 4 weeks prior to collection date will incur additional charges from Citroën DriveEurope for between $500 and $1,150 depending upon the cirumstances.
Amendment to Reservation:
All amendments to a Citroën DriveEurope order form/contract must be made 4 weeks prior to the date of pick-up in Europe. No fee is charged for these amendments, except where new documents are required. A re-issue fee of $50 will apply. Note: No changes are permitted to car type or pick-up point within 4 weeks of collection.
Additional Costs:
The Citroën DriveEurope Program is a tax-free sale with a buy-back agreement. Vehicles are delivered to you with 15 litres of petrol or 10 litres of diesel fuel. Tolls, Motorways and vehicle parking costs are not included.
It is important that you return all the keys, key code card and insurance and registration papers. A charge will apply to the order form/contract holders at the time of the vehicle return if these items are not returned with the vehicle.
Driver's Licence:
The driver(s) must hold a full Australian or New Zealand Driver's licence and an International Driver's Licence. These must be presented as well as a valid passport and a copy of the order form/contract to pick up the vehicle.
International Driving Permits (IDP):
An International Driving Permit (IDP) is required or recommended in many countries when driving a motor vehicle. Click here for more information.
Service Costs:
The service intervals for Citroën are 15,000/20,000 kilometre service intervals for diesel/petrol powered vehicles which are the responsibility of the user of the vehicle. Tyre punctures and tyre and wheel damage or vandalism of any kind are at the leasee's expense.
Tyres:
All vehicles are supplied with standard tyres. Snow tyres are only available by private purchase. Tyre punctures and tyre and wheel damage or vandalism of any kind are at the leasee's expense.
Pick-up and drop-off costs:
Pick-up and drop-off of Citroën DriveEurope vehicles are free of cost within France. Charges are applicable to pick-up and drop-off of vehicles in other European cities. These costs are pre-paid.
Opening Hours:
Please check with Citroën DriveEurope to confirm the opening hours of pick-up and drop-off locations. Some locations require appointments 72 hours in advance if not arriving by a scheduled flight.
Pick-up of vehicle:
When ready to pick-up your Citroën vehicle you must have your valid passport, a full and valid driver's licence, an International Driver's Licence, and the copy of the Citroën DriveEurope order form/contract to present to the Citroën DriveEurope staff.
Note: From 1 July 2008, customers picking up vehicles from or driving in France or Spain must have a reflective jacket and breakdown triangle in their motor vehicle. The absence of these items may result to a fine in the amount of € 135
Citroën TT customers can purchase a kit jacket and breakdown triangle at € 15, upon arrival in the delivery centres in France airports (including Geneva), Avignon station and Calais ferry.
For customers that pick up their motor vehicle from Citroën dealers, the official Citroën kit will be available at a maximum cost of € 20.
Most service stations and supermarkets will have kits available for purchase. Price guide: from € 10.
Drop-off of vehicle:
All Citroën DriveEurope vehicles must be returned to the destination listed on the customer's Citroën Champ De Mars order form/contract and letter of confirmation or the Booking Agent confirmation. If delivered to another location additional charges will apply to the customer or the booking agent. It is important to contact your return destination by telephone 48 hours in advance to advise of the return of the vehicle. The telephone number of your return destination is provided in your Citroën DriveEurope letter of confirmation.
Amendments to drop off:
Amendments to drop-off location can only be arranged by contacting the Citroën office in Paris at least 72 hours prior to your return date. Some additional charges may apply and must be paid prior to the return of the vehicle.
Refunds:
A refund of unused days after collection is possible. A minimum of 30 days will be retained before a refund is considered. In addition, a penalty of 16% will be applied to the unused portion. For students there is no refund for under 90 days and if over 90 days, 30 days will be retained before a refund is considered. Please forward your request to Citroën DriveEurope or your Agent. An administration fee of $50 will be applied to process all refund requests by Citroën DriveEurope. Travel insurance is recommended
Drive Side:
All Citroën DriveEurope vehicles are supplied as LEFT HAND DRIVE.
Insurance:
Not covered by insurance are punctured or damaged tyres, loss or non return of the vehicle's keys, registration and insurance papers, incorrect fuel in fuel tank, repairs or work done to your vehicle unless authorized by Citroën Champ de Mars, personal effects, telephone calls, window glass and exterior mirrors.
Travel Insurance:
Travel insurance is the responsibility of the customer. Click here for 20% discount
IMPORTANT NOTE: From January 1st 2008, personal effects that are destroyed or damaged as a result of fire or theft from the vehicle are not insured under the Citroën DriveEurope vehicle insurance schedule. It is strongly advised that personal travel insurance is obtained for the duration of the trip to cover all personal effects in the event of fire, theft or accidental damage.
Vehicle Insurance:
The insurance document for the Citroën DriveEurope vehicle will be issued at the time of pick-up of the vehicle. The vehicle is covered for full comprehensive insurance in the countries listed in this brochure. Please note that due to local conditions in Europe, insurance coverage for some countries is subject to change. It is important that you check with Citroën DriveEurope to ensure the insurance is valid for your destinations. Customers who travel in a country where the insurance is not valid do so at their own risk and shall assume full responsibility for any incidents during the course of their travels in those countries.
Roadside Assistance:
Roadside assistance may not be available in some countries where the vehicle insurance policy is in effect. Please consult Citroën DriveEurope for details.
Consumer Claims:
All consumer claims must be lodged in writing within 30 days of the return of the Citroën DriveEurope vehicle. Claims will only be considered upon presentation of original invoices and receipts. Duplicates and photocopies will not be accepted when making a claim.
ONLY THE GENERAL MANAGER, Citroën CHAMP DE MARS IN PARIS CAN AUTHORIZE CONSUMER CLAIMS IN EUROPE. VERBAL OR WRITTEN ADVICE FROM ANYONE OTHER THAN THE GENERAL MANAGER, Citroën CHAMP DE MARS ARE NOT ELIGIBLE FOR ANY CLAIM.
Quotations:
Quotations on the Citroën DriveEurope programme, either verbal or in writing are valid for 7 days from the date of quote and are in Australian dollars.
Note: All prices and conditions are correct at time of issue but are subject to change.
